Improving the digital experience for our customers and colleagues

Improving the digital experience for our customers and colleagues

Improving the digital experience for our customers and colleagues

Improving the digital experience for our customers and colleagues

Bol.com is the leading ecommerce platform in The Netherlands, serving over 13 million customers and offering over 23 million items. As part of the Discover product team I help our customers understand their needs and find what they are looking for.

Bol.com is the leading ecommerce platform in The Netherlands, serving over 13 million customers and offering over 23 million items. As part of the Discover product team I help our customers understand their needs and find what they are looking for.

I am working on the UX and Visual Design of several parts of the bol.com website and apps, including campaigns, landing pages, reusable components and more.

My project at bol started with designing Storefront pages that are built with Contentstack, a robust headless CMS that makes it easy to create and manage content and display it on the website and apps.

I am currently part of Optimal Checkout Experience team, where our goal is to create a clear and seamless customer journey—from basket to conformation page.

I am working on the UX and Visual Design of several parts of the bol.com website and apps, including campaigns, landing pages, reusable components and more.

My project at bol started with designing Storefront pages that are built with Contentstack, a robust headless CMS that makes it easy to create and manage content and display it on the website and apps.

I am currently part of Optimal Checkout Experience team, where our goal is to create a clear and seamless customer journey—from basket to conformation page.

“Jan-Paul was instrumental in the development of the new CMS pages for bol.com. He brought a unique combination of editor-focused design, deep understanding of consumer behaviour, and meticulous attention to detail to the project. This resulted in a high quality end product that not only exceeded expectations, but was also way beyond a minimal viable product.”

Jan Willem Mathijssen, Project Lead at bol.com

Responsibilities

— Concept development — User Experience design — Visual design — Prototyping

— Creative direction — Design system contributions — Design critiques — Pitching & presenting

“We saw significant uplifts in key metrics such as engagement and conversion rates, directly attributable to Jan-Paul’s work.”

“We saw significant uplifts in key metrics such as engagement and conversion rates, directly attributable to Jan-Paul’s work.”

“We saw significant uplifts in key metrics such as engagement and conversion rates, directly attributable to Jan-Paul’s work.”

Jan Willem Mathijssen, Project Lead at bol.com